Camelbak is popularly known for manufacturing products like hydration packs, water bottles, protective gear, and U.S. military products, which are supplied to agencies around the world.
Their products are known to surpass all expectations of durability and quality, and their experience has helped them produce one of the best product lines, which comes with a lifetime guarantee.
If you’re interested in knowing more about the Camelbak return policy, including how long it takes and any restrictions, we’ll be covering all that and more in this article!
Camelbak Return Policy in 2024
All items purchased from CamelBak.com are available to be returned for free. If you choose to return a product, CamelBak will give you a refund within 30 days of purchase for the amount offered during the initial transaction.
The products being returned or exchanged must be in their initial condition and untouched, with the tags and receipt attached. The company offers pre-paid return labels to make it easier for customers to return the merchandise.
Shipping costs obtained during the original order cannot be refunded. The return policy only applies to orders placed on the official website – www.camelbak.com – the company doesn’t acknowledge returns on items that were bought outside its official website.
If your gears were obtained somewhere else then reach out to the initial retail store for their particular return policy.
Does Camelbak Offer Free Returns?
Yes, they offer free returns for products acquired through the official website. CamelBak provides a refund within 30 days of purchase and in the exact same amount offered for the initial transaction.
How Long Do You Have To Return Items To Camelbak?
You have just 30 days to return a product back to the company. The Consumer Rights Act states that you have the right to return products/items within 30 days and get a refund, as long as the product is not damaged and unfit for use.
Can Items Be Returned Without A Receipt?
No, they can’t. All products being returned or exchanged must be unused and still in their original condition upon purchase, with the tags and receipt attached.
How Can You Return Items To Camelbak?
When you need to return something you already ordered from CamelBak, you’ll need to visit the returns page on the website to get started.
Here’s the process to follow:
- Sign in with your Order ID on the Returns Page (the ID is written in your packing slip and confirmation email).
- Choose the item you want to return, and for each item, you’ll need to indicate the reason for the return.
- Once you have done so, tap “Submit Return”.
- You’ll be given a unique link to download a prepaid and pre-addressed shipping label from FedEx.
- Print the label and attach it to your box, and make sure the items are secured so they can be resellable when received.
- Drop off the parcel at a FedEx store or postal location having a FedEx dropbox.
Packages that don’t include the pre-paid label will not be accepted, and Cash on Delivery (COD) will also not be accepted. Or you deliver the product to CamelBak Online Returns, Unit 4 Roundhouse Road, Faverdale Industrial Estate, Darlington, County Durham, DL3 OUR, United Kingdom.
Are There Any Restrictions To Returning Items?
Yes, there are. If you decide to return a particular purchase, you can return it within 30 days. The company will decide whether to keep your items or not. As an individual, you have a statutory obligation to take adequate care of the goods while inspecting the goods or when you try them out for size.
How Long Do Returns Take?
When your product has been received by the company, your refund will be handled within 7 working days. If the refund is ready, it will be given in the initial form of payment. The credit might not appear on your credit card until your monthly billing cycle for the next month.
You will be promoted via email to the address stated on your order when the transaction has ended. Also, know that your bank may need additional days to process this transaction to your account once the information has been received.
How To Cancel An Order On Camelbak?
If you want to cancel your order, you’ll have to contact customer service as soon as possible using customerservice@camelbak.com, during normal working hours. However, orders that have entered the shipping process cannot be canceled.
How Do I Exchange a Product for a Different One?
If you need an item in a different color, size, or a completely different product, you can return your item for a refund and place another order when you are ready. The new order will be attended to quickly and the item will get to you faster.
How Do I Track My Camelbak Order?
To track your order once you have placed it, you have to log into your CamelBak account and go to Order History. Once your order has been shipped, you’ll get an email notification of the shipment that will also contain your FedEx tracking data.
